Contact mBit Casino
mBit Casino operates under licence OGL/2024/1307/0748 issued by the Curaçao Gaming Authority. The platform is managed by Scores55 Tech B.V., incorporated and regulated under the laws of Curaçao.
How to get in touch by email
To contact mBit Casino by email, write to support@mbitcasino.best. Please use the email address linked to your account where possible. This helps the support team identify your request and provide relevant assistance. Do not include your password or other sensitive security information in a message.
What to include in your message
A clear message usually helps support review your question faster. Include the following details where relevant:
- Your account email address or username
- A short description of the issue or question
- Any relevant transaction, game or account details
- Screenshots showing an error or technical problem, if relevant
- The steps you have already tried, if you are reporting a fault
You can contact support about account access and verification questions, deposits and withdrawals, bonus terms, technical problems, or responsible gambling requests. If your message concerns responsible gambling, clearly explain what assistance or information you are seeking so the team can respond appropriately.
Support usually replies within 24 hours, although response times can vary depending on the nature and volume of enquiries. Please avoid sending repeated messages about the same issue, as this may make it harder to keep your request together and respond efficiently.